Shipping Delivery Policy
Last updated October 29, 2025
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://app.termly.io/policy-viewer/policy.html?policyUUID=36db9bec-efa5-4a15-af45-fd19215e170d.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free Free standard shipping is available through Shopify’s default carrier settings, typically fulfilled via USPS, UPS, or FedEx Ground. Shipping speed and carrier are automatically selected based on location, package weight, and service availability. Expedited options like 2-day or next-day shipping may be offered at an additional cost unless otherwise specified in promotional offers. shipping on Orders totaling over $100 USD before tax may qualify for free standard shipping. Additionally, verified brand partners and approved influencers may receive complimentary shipping on all orders under special account terms. for Free shipping is available to domestic retail customers whose order subtotal exceeds $100 USD before tax and discounts. Additionally, approved influencer accounts and authorized brand partners under affiliate or promotional agreements qualify for complimentary standard shipping on all orders. These accounts must be verified and active in the store’s customer database..
Shipping Fees
We also offer shipping at the following rates:
If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
HOW IS MY SUBSCRIPTION FULFILLED?
If you are buying a subscription then we will deliver on: Subscription-based deliveries are fulfilled every 30 days, with orders processed and shipped on the 25th day of each subscription cycle. Customers can expect delivery within 3–7 business days from that date, depending on their location and chosen shipping method. Subscription discounts apply only to recurring subscription orders, and not to one‑time purchases. Any changes to payment, address, or subscription status made before the 20th day of the cycle will apply to the upcoming shipment.
Customers may cancel their subscription at any time without penalty through their account dashboard or by contacting customer support at customerservice@livbody.com. Subscription discounts are automatically applied based on the number of products included in the recurring order: 1 product: 5% discount 2 products: 10% discount 3 or more products: 15% discount Additionally, customers who maintain an active subscription for four consecutive months receive an extra 3% loyalty discount beginning with the fifth month. Discounts are applied automatically at checkout and remain valid as long as the subscription remains active.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Processing and delivery times may vary depending on the limitations or delays of the selected courier service. Orders are shipped in accordance with each carrier’s operational capacity, and delivery estimates are not guaranteed during high-volume periods, carrier disruptions, or regional restrictions. We do not assume responsibility for courier delays once an order has been transferred to the shipping provider.
Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
WHAT HAPPENS IF MY ORDER IS DELAYED?
In the event of a delay, our customer service team will notify customers via email using the contact information provided at checkout. The message will include an updated estimated delivery date and any relevant tracking information. For further assistance or questions regarding delayed shipments, customers may reach out to our support team at customerservice@livbody.com.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://app.termly.io/policy-viewer/policy.html?policyUUID=6897359d-e3dc-4534-95c2-e78c19ce3538.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Email: customerservice@livbody.com